Policing the Police

Although the trigger was tragic, it is great that debate has been rekindled in the US about police brutality and the wider issue of race discrimination. Sadly, I can see it becoming rather like the related question of gun control, which flares up every time there is a tragedy and then goes quiet again without any meaningful change.

I have experienced policing in many countries, though not its toughest functions and usually as one of the privileged. Still, I have seen enough differences and practices to have some opinions about how policing might be reformed.

First, I find it problematic that the issues of police reform and race reform become confused, because potentially it can harm both worthy causes. Racism is evil and prevalent and needs to be addressed, though eventually time will provide most of the cure. Different outcomes for races are damaging and are largely due to historical racism, but the best responses are about equalizing the playing field of opportunity now, or even slanting it in favour of the historically oppressed, rather than debates about history.

There is racism within police forces and it cannot be tolerated, but I suspect it is not the prime cause of different racial outcomes at the hands of the police. The reality is more about poverty and disadvantage. It is correct for police to focus on places of disadvantage where most crime occurs: indeed intelligent targeted policing has a very good track record at reducing crime and even improving neighbourhoods. The fact in the US is that these neighbourhoods happen to be overwhelmingly black. If the police were humane and development focused, the extra attention of police on minorities would actually be good, because the police can play a role in helping communities develop. So it is damaging to consider differential statistics about arrests as about racism, because they are not, at least not primarily.

The police in any society perform a necessary function, or protecting the population from crime. With no police there would be more crime, which would affect disadvantaged areas the most and make inequality worse, not better. We should also not forget the initial success of the Guiliani zero tolerance policy. If crime is uncontrolled, aggressive policing can be effective. Even so, the police in most countries could be improved.

As much as possible, the police should be treated like any other business or public utility. It needs a purpose, goals and KPI’s and regulation, and from that flows recruitment and other policies and a performance appraisal system.

In most cases it is the performance appraisal system which is most flawed. Who polices the police? The customer is society and is represented by local and national governments, and that is where things go wrong.

The NYPD is a good example. The NYPD and its unions form a powerful bloc locally, and their endorsement can get a mayor elected. The rest of the public is not interested enough to care about the details, so around election time the police tend to acquire additional budgets and powers. The NYPD are well paid, have excellent pensions, and, perhaps most important of all, have protection against being sued and are almost impossible to fire. The Fire Department, Corrections Officers and other unionised public servants have secured similar benefits over the years. They are the main reason lazily run cities and states now have unsustainable finances – pension liabilities for public servants have become crippling.

So now there is a public outcry for more accountable policing, and Bill DeBlasio has to play both sides. Still, it is a rare opportunity to redress the balance.

The lack of individual accountability is the biggest problem. Recent NYPD police commissioners have done a good job, but they are powerless to impose discipline. When they are tempted, Pat Lynch, the obnoxious head of the sergeants union, reminds them who is the real boss. There is a rump of violent officers, many no doubt racist, who remain secure in their jobs despite repeatedly breaching all guidelines.

The effects are pernicious. Why should new officers behave well when their peers can get away with anything? Leaders resort to giving the bad apples desk jobs or hiding them on unnecessary assignments, driving up costs. And everyday efficiency goes by the board as well. Next, the jobs become sinecures for the wrong sort of cop, whose sons follow them into the force to perpetuate the unhealthy culture.

So individual accountability must be the core reform. Having secured that, I would take a micro approach and drive efficiency and culture at a precinct level. A police precinct is not so much different to a petrol station or supermarket. I can always tell a well-run business by observing small things. In the case of the 112^thprecinct of the NYPD, I have never had a courteous interaction, I have never witnessed a courteous interaction, and every day I see cars parked lazily, illegally and unsafely.

Apart from anything else, why do they need so many cars? Placard abuse is a topic than comes up in the news once per year and then disappears without meaningful change. I can’t believe all the police placards near us are valid. Even if they are, the vehicle budget must be ripe for a heavy cut. Why can’t the NYPD ride to work on the subway like the rest of us?

I will give one compliment to the NYPD: they don’t take bribes. That puts them way ahead of forces in most developing countries and, sadly, some developed ones too. Whether that has come from management or union, I applaud it, because petty corruption in a police force is the most poisonous thing of all.

Once there is accountability and a locally driven initiative to work on culture and efficiency, the next lever is recruitment. Here there is an opportunity to increase racial and gender diversity, and to remove bias towards alumni families.

There are a couple of specific US issues that should be easy to address. The disposal of excess military equipment to police departments is comically short sighted and counter-productive. Then there is mission creep, prevalent in the NYPD and elsewhere. It is hard to fund good programs to house the homeless or protect the mentally ill, so such things are added to the remit of a place where funds are always plentiful – the NYPD.  

As with much in US society, media and Hollywood have done a lot of damage too. I hate the way that Hollywood movies never rarely involve fat people, always have characters that are either all good or all bad, run away from ambiguity and generally stifle intelligent thought. Portrayal of the police is a good example. In most cop shows violence and disrespect for protocol is idealised. This is just one more factor perpetuating the negative culture.

There is much than can be done to improve policing around the world. Best practice is probably in Scandinavia or the Benelux, as usual. Policing in the US is uniquely handicapped by the gun culture and by its history of racial animus. But treating the police more rigorously as a business can achieve parallel progress. Personal and precinct accountability is a critical first step. Then be good COO’s and hack away at waste and other local failings. And I would be forever grateful is somebody in the 122th precinct sorted out the fleet of cars and how it is parked.