One of the
most powerful tools of marketing is word association. If a brand can somehow
become associated with something seen as universally desirable, at least within
a target group, then that brand has a marketing edge.
Examples
can be BMW and its relentless efforts to associate itself with luxury, or De
Beers and all its campaigns to link diamonds with undying love. Recently, the
word organic has become marketing karma. I have no idea what organic really
means, especially in the US, where I trust regulations as far as I could throw
a fat cat CEO or lobbyist. For almost every category now, I can make a choice
claimed as organic. The only thing I have deduced is that the label makes it
more expensive. So in my mind, when I see organic I think overpriced, and
choose an alternative, except where I have learned that a specific organic
product really tastes better.
In these
days of reduced attention spans and dubious reporting, one of the ways to dupe
people is via weasel words. The same techniques perfected by marketers have
been taken over by lobbyists and politicians and anyone else trying to
influence our opinions or actions. We would do well to become aware of this, to
find ways to spot a weasel word, and even to counter weasel campaigning.
Some parts
of the state have used weasel words for years, after propaganda became more
sophisticated during world war two and then the cold war. And, without becoming
too much of a conspiracy theorist, we should be somewhat suspicious of most
things.
I have
written before that I fear The Economist, so trustworthy on most things, has
some sort of relationship with MI5, and that periodically articles sneak in on
Russia that are little more than state propaganda. There was an essay on Iran a
couple of weeks ago that fit the pattern. The conclusion was that the Iran
should be heavily sanctioned and potentially limited militarily. The
justifications were a lot of vague claims about sponsoring terrorism and the
like. I could have replaced the word Iran with Saudi Arabia or even Israel and
come up with similar conclusions very easily.
Such
propaganda is all about weasel words. When one side attacks they are
terrorists, while the other are either rebels, or internationally recognized
coalitions. Mosul is being liberated, somehow heroically, but Aleppo was raped.
I am no apologist for ISIL/ISIS/Daesh, but complexities are routinely glossed
over. Reporting on Yemen is an insult to our intelligence, yet somehow most of
us fall for it.
More
recently, that same weasel word tactic developed military wing of the state has
been copied by those peddling domestic political agendas. They have often done
it brilliantly.
An early
assault was on tax. Tax is an easy target because none of us like to pay taxes.
So around the time of Reagan and the great wrong turning, a weasel assault
started on all tax. Progressives became tax and spend liberals. Central
government committed federal overreach, compromising liberty. Spending programs
became wasteful subsidies, driving up debt. Welfare always went to scroungers,
looking for entitlements, and usually cheating. Tax was an unjust penalty
against hard work. An estate tax became a death tax.
It has been
relentless, and brilliant. The reality is that tax finances education, health
care, the military and police, infrastructure, pensions and an employment
safety net. A hundred years ago education could only be bought privately, so
only the wealthy got any. The same was true of the other items on the list, but
then we became civilised, and had to find a way to finance it. Since 1945, it
was accepted that those with higher incomes and wealth should pay more in than
they took out, to support those who could not afford their share.
This all
fell apart around 1980, and all taxes have reduced since, with progressive
taxes reducing the most. The result is a starving of investment and development
and surge in inequality. Yet the weasel word has been so effective that the US
last year elected a president on a campaign to double down on the mistake.
Like with
all weasel words, there is a kernel of logic. A chronically overtaxed society
will grow more slowly, uncontrolled spending leads to debt, and governments can
spend inefficiently. But policy since 1980 has swung way beyond any required
correction for these things.
Now there
is a new assault, with the next weasel word being regulation. Like tax,
regulation has a benevolent purpose, to protect the citizen and consumer from
abuse. Without regulation, many markets break down and the strong exploit the weak.
Again, over-regulation causes harm, inhibits competition and protects
incumbents, so there is a kernel of logic. But the lobbyists have taken this
and created a new weasel word. We see the early results in the US – firms can
pollute streams and emit methane again, while bribing foreign governments,
while consumers can no longer be sure their financial advisor is acting in
their interest. Weasel words do damage.
A good
weasel word in education is choice. Who could be against choice? As parents, we
want to be able to choose the best options for our kids. But what does choice
mean in practice? Unless very carefully regulated (whoops, another weasel
word), the result is wealthy parents siphoning kids into privileged schools
while funding for the rest is reduced. It could take us back a hundred years.
And a bi- product is abuse of teachers, though – here is the kernel of logic –
some correction of teacher union power would be beneficial.
So watch
out for weasel words. Another is non-profit. We think of non-profits as
altruistic and service-orientated. In health care it is usually just a device
to avoid tax while building a brand image. Jobs could be the ultimate weasel
word. Who could be against jobs? Well, the reality is that jobs is a weasel
word used by lobbyists for big companies when they want power via labour
flexibility (another weasel word). Another wonderful weasel word is freedom –
how can such a free society have so many prisoners?
What is the
antidote? Well, at a personal level, there are some defences against weasel
words. One is scepticism. Another trick is to mentally play outrageous opposites
or word substitution; that is to try to imagine the effect of the opposite of a
statement – replacing Iran with Israel is an example.
But most of
the antidotes require hard work. Build a store of weasel words and challenge
any statement including them. Read more widely and with greater diversity, and
seek out those with opposite opinions. Challenge your own assumptions.
As
advocates, we can’t beat them, so sometimes we have to join them. It is astonishing
how some groups lose their arguments in long-winded detail. The Remain and Clinton
campaigns are example. Simplicity is powerful – even if sometimes slightly
disingenuous.
At societal
level it is more difficult, since most trends favour weasel words. Low
attention spans, the power of money and polarised reporting all make them more
prevalent. And these trends can be self-reinforcing, for example with
deregulation. In the very long term, stronger education will enable more people
to see through the tricks, but that will take several generations. And in the
meantime, we are all vulnerable.
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